Latest news and insights from Australia’s airports

Passenger stories bring NT experience to life

Visual artist Tamara Howie has been surprised by the breadth of stories people have shared during her creative residency at Darwin International Airport. Howie’s residency, part of the airport’s innovative Green Room program, combines her skills of writing, art and photography. She expected people to have a quick chat in passing as she collected stories for her project. Instead, she found people intrigued by the project that began in May. “Some people have ...

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Expansion project lifts Gold Coast growth plans

The Gold Coast has sun, fun and sand but there’s one thing Australia’s playground has been needing for some time: expanded airport terminal facilities. That’s now well on its way thanks to a deal signed with property and infrastructure giant Lendlease to proceed with the next phase of Gold Coast Airport’s $370 million airport redevelopment, Project LIFT. The airport achieved the project’s first milestone in time for the successful Commonwealth Games in ...

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Airshow provides backdrop for pitch for new services

If it was a hectic 2018 for Melbourne Avalon Airport chief executive Justin Giddings, it was an even busier start to 2019 as he juggled Air Asia-X’s new double daily services with the airport’s world-renowned Australian International Airshow. The first AirAsia X Airbus A330 touched down at the airport on 5 December to cap off what Giddings describes as an “extraordinary” year. It saw the airport perform a quick turnaround after Kuala ...

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Digital future brings new solutions, but ignore the hype

Start with the problem you want to solve and then work out whether technology will solve it for you. That’s the advice from digital futurist Hugh Bradlow who also worries too many people are getting taken in by hype. Dr Bradlow told the recent Australian Airports Association national conference in Brisbane that people who tried to apply a technology such as artificial intelligence where it wasn’t applicable would be disappointed. “And you’ll make ...

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Creating a sense of place with airport art

Archie Moore’s striking United Neytions installation at Sydney Airport was a project from which everyone emerged a winner. The colourful array of 28 large flags has added vibrancy to the airport’s T1 International Marketplace, it gives a wide audience to the work of the indigenous contemporary artist and millions of passengers gain a taste of contemporary art in Australia and of Sydney culture. It also does what all art aspires to ...

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Collaboration the key as Sydney Airport sets focus on the passenger

Sydney Airport chief executive Geoff Culbert has been consistently asked two questions since he started in the job in January. “The first one is, ‘are you enjoying it?’” Culbert told a CAPA Centre for Aviation summit last week. “And the answer is unequivocally yes.” The second question is what has surprised him. Ultimately, he says, the biggest surprise has been the fragmentation of the industry.

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‘Seamless, convenient and easy’: Adelaide Airport’s expansion to deliver for passengers

Adelaide’s growth as an international and domestic destination has prompted a $165 million terminal expansion that will significantly improve life for passengers. Since 1998, Adelaide Airport has seen international passengers quadruple from about 240,000 to 1 million a year and overall passenger numbers increase by 50 per cent. The pressure on existing facilities saw the airport embark on a three-year construction project that will significantly upgrade international arrivals and departures as ...

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‘Airside flip’ proves winning formula for Launceston

Launceston Airport is preparing its latest tilt at the Australian Airports Association annual awards after performing what general manager Paul Hodgen labels “an airside flip”. The flip is the latest in a series of changes at the northern Tasmanian airport as it moves to make itself an attractive alternative to its neighbour in Hobart and the state’s tourism gateway. The booming tourism industry has seen traffic at Launceston grow to almost ...

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Hidden disabilities program tip of the iceberg for Brisbane

Brisbane Airport is already winning accolades for programs aimed at accommodating people with disabilities but it isn’t sitting on its laurels. Part of the Brisbane Airport’s wider customer service strategy, the program aims to help staff identify and assist people with a hidden disability. Hidden disabilities can affect anyone and include a wide range of conditions ranging from anxiety disorders to autism, dyslexia or dementia. It can also mean physical issues ...

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