At an Australian Airports Association (AAA) division meeting in the Northern Territory town of Gove last year, the representatives of two regional airports raised some issues they were having with their airfield lighting. They were looking for advice on how to address the issue after being unable to solve the problem on their own. They started talking, and together were able to work out a solution for both of their airports. And ...
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Australia’s top end has long been subject to the tyranny of distance when it comes to medical care but a project by Darwin International Airport is helping overcome that. The airport’s Emergency Medical Retrieval Precinct has been steadily growing since the fist stage was established in 2011 And earlier this year it added the National Critical Care and Trauma Response Centre (NCCTRC) to existing tenants CareFlight and the Royal Flying Doctor Service ...
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Detailed planning, a commitment to safety and collaboration with staff have helped Fulton Hogan clock up a million man hours without a lost time injury at Melbourne Airport. The impressive feat across several projects over some nine years is testament to a long commitment to safe working practices. The veteran engineering enterprise is a well-known name on Australian airports, growing from humble beginnings in 1933 to a company employing more than 7800 ...
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The northern end of Western Australia is known for being remote, with travel between major towns often meaning a lengthy drive through baron environments. It takes five and a half hours, for example, to drive from the regional hub of Karratha to the mining town of Newman. This can become costly and driving these long distances does raise concerns for safety. Those wanting to fly have until now faced the time-consuming and ...
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Sydney Airport chief executive officer Geoff Culbert has called on airports and airlines to join forces to better inform the travelling public about the many initiatives being taken to cut carbon emissions. Culbert said the aviation industry had an opportunity to not only respond to changing customer demand but show genuine leadership when it came to sustainability. He said his sense was that people would want to continue to fly because of ...
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A competitive aviation industry is vital for all players and Virgin Australia Group chief executive Paul Scurrah says he is focused on securing a strong future for Australia’s second biggest airline. But he has called on people who say they support the need for a strong, profitable second carrier to use their influence to ensure Virgin gets the support it deserves. Speaking on the sidelines of the Australian Airports Association annual conference ...
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The airport app is dead, long live the chatbot or virtual assistant. Brisbane Airport head of technology Dirk Hus told the Australian Airports Association national conference on the Gold Coast that his airport had recently implemented a chatbot in Messenger and Twitter. Acknowledging that airports were lagging other industries when it came to chatbots, Hus said passengers could chat to the virtual assistant and it would provide information on flights, retail and ...
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Drones are here to stay and airports need to start thinking now about the opportunities they provide as well as the infrastructure needed to take advantage of the sector’s phenomenal growth. That was the message from Airservices Australia executive general manager customer service enhancement Michelle Bennetts at this year’s AAA National Conference as she outlined the steps needed to address the issue. Bennetts painted a picture of autonomous aircraft entering multiple facets ...
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Brisbane Airport decided to introduce a Reconciliation Action Plan (RAP) after realising there was an obvious omission in its otherwise extensive stakeholder engagement program. Although it consulted widely with government, community and customers, there was no regular engagement program when it came to interacting with the area’s oldest and original inhabitants. Executive General Manager Communications and Public Affairs Rachel Crowley, who came from a tourism background, knew about Reconciliation Action Plans (RAPs) ...
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Global tech giants, the latest social media platform and some of the world’s most recognised consumer brands are usually what we expect to see on best-loved companies lists. But not in British Columbia (BC). Vancouver International Airport is the third best-loved brand in the province and has been ranked by Skytrax as the best airport in North America for 10 years in a row. It has been named one of BC’s top ...
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