Sydney Airport chief executive Geoff Culbert has been consistently asked two questions since he started in the job in January. “The first one is, ‘are you enjoying it?’” Culbert told a CAPA Centre for Aviation summit last week. “And the answer is unequivocally yes.” The second question is what has surprised him. Ultimately, he says, the biggest surprise has been the fragmentation of the industry.

Adelaide’s growth as an international and domestic destination has prompted a $165 million terminal expansion that will significantly improve life for passengers. Since 1998, Adelaide Airport has seen international passengers quadruple from about 240,000 to 1 million a year and overall passenger numbers increase by 50 per cent. The pressure on existing facilities saw the airport embark on a three-year construction project that will significantly upgrade international arrivals and departures as ...

Brisbane Airport is already winning accolades for programs aimed at accommodating people with disabilities but it isn’t sitting on its laurels. Part of the Brisbane Airport’s wider customer service strategy, the program aims to help staff identify and assist people with a hidden disability. Hidden disabilities can affect anyone and include a wide range of conditions ranging from anxiety disorders to autism, dyslexia or dementia. It can also mean physical issues ...

Airports Council International director-general Angela Gittens, a 25-year veteran of the airport industry who has headed the ACI since 2008, is no stranger to the stand-off over airport charges. She has been chief executive of major airports in Miami and Atlanta and was deputy chief executive at San Francisco International Airport. And she has first-hand experience with privatisation, having overseen the transition at London’s Luton Airport while working at vice-president ...